Terms & Conditions

OVERVIEW

Please read these Terms & Conditions carefully and make sure that you understand them before ordering any items from the sites. Please note that before placing an order you will be asked to agree to these Terms. By placing an order you confirm your acceptance of these Terms.

You should print a copy of these Terms or save them to your computer for future reference.

We amend these Terms from time to time. Every time you wish to order items, please check these Terms to ensure you understand the terms which will apply at that time.

We reserve the right to amend these Terms from time to time. These Terms were most recently updated on 1st April May 2015. 

TERMS AND CONDITIONS OF SALE

This website operated by Pretty Girls Fleek Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Pretty Girls Fleek Ltd. Pretty Girls Fleek Ltd offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. 

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you confirm that you are older than 18 years of age, legally capable and authorised to enter into a contract. You accept all the terms of trading set out in this document.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2- PAYMENTS

We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card details are processed using the WorldPay & PayPal secure transaction system. Credit Card details are not stored on the Internet or on any of our own computers.

This website is integrated with Stripe & PayPal, one of the leading secure payment systems. Sensitive information is only requested on pages that are located on the Stripe & PayPal secure servers and this information cannot be accessed or viewed by anyone else. Using the Stripe & PayPal system, your credit card information remains safely in the hands of you and Stripe & PayPal. No-one else has access to this. Despite this attention to security we do understand that some people prefer not to enter their details online. If you have such concerns please contact us to arrange payment via cheque or postal order.

SECTION 3 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 4 - HOW THE CONTRACT IS FORMED BETWEEN YOU AND US

After placing an order, you will receive an e-mail from us acknowledging that We have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to availability and acceptance by us, and We will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been dispatched. The contract between us ("Contract") will only be formed when We send you the "Order Completed" Confirmation. We will not process your order until payment has been received in full. If you make a mistake with your order, you may be able to correct any mistakes made by email prior to your order being processed. If your order has already been processed you will be unable to amend your order. If your order has already been dispatched, please return the Products to us in accordance with our Returns Policy. We are entitled to refuse any order made by you for any reason. When making a request you undertake that all details you provide to us requesting goods or services are true and accurate, that you are an authorised user of the credit or debit card used to make your request and that there are sufficient funds to cover the cost of the goods and services. It is your responsibility to inform us of any changes to these details as soon as possible.

SECTION 5 - HANDLING & DELIVERY TERMS

a) UK Mainland

We will predominantly use elected courier Hermes or Royal Mail as the preferred handler of all items dispatched. Upon collection by couriers or dispatch with Royal Mail, we shall assume no further liability for the items to be delivered. We shall hold no liability whatsoever and/or howsoever for goods delayed, lost or damaged in transit. The responsibility for the handling, carriage and delivery of items shall be that of Royal Mail or any other elected courier such as Hermes. As such, all claims for items following dispatch can be made independently against Royal Mail or Hermes, or we will endeavour to claim back the cost of your items from Royal Mail or Hermes on your behalf; we will report the missing parcel to Royal Mail or Hermes who will then initiate an investigation. You must complete this P91 form and return it to Royal Mail within 10 days of receiving the form.

As part of the claim process there are procedures which we are forced to adhere with in the eventuality of a parcel being late or missing. Royal Mail or Hermes may require a signature from you to confirm the goods did not arrive and to accept the disclaimer that where there is evidence of an individual making fraudulent revenue claims. Royal Mail or Hermes will always seek to prosecute and recover the funds.

We will also attempt to replace your lost items or issue you a refund however (whichever option you prefer), however this will not commence until we have confirmation from Royal Mail or Hermes of a valid claim.

Pretty Girls Fleek Ltd will not replace lost or damaged items if it is found that a signature has been obtained by Royal Mail or Hermes confirming delivery of the parcel. The signature obtained need not be that of the purchaser.

You may, at your discretion, have your items delivered to another address. It is your sole responsibility to ensure that any details you provide to us are correct and in accordance with the Royal Mail’s address database. We shall not be held responsible for items that are undelivered.

For further information on delivery and handling, please refer to our delivery page.

b. Overseas Orders

The same aforementioned UK Clauses shall strictly apply.

Prior to notifying Pretty Girls Fleek Ltd of any undelivered items, You agree to make all thorough enquiries as to the whereabouts of goods and parcels with your respective customs office and/or Mail Service Provider and/or courier.

Claims for lost or damaged items abroad shall only be investigated and/or replaced by Pretty Girls Fleek Ltd where we have either received confirmation that the items are lost or the items have been returned to us by the Mail Service Provider

Pretty Girls Fleek Ltd will not replace lost or damaged items if it is found that a signature has been obtained by your Mail Service Provider and/or the elected third party confirming delivery of the parcel. The signature obtained need not be that of the purchaser.

You may, at your discretion, have your items delivered to another address. It is your sole responsibility to ensure that any details you provide to us are correct and in accordance with the Royal Mail’s address database. We shall not be held responsible for items that are undelivered.

We cannot be held responsible for any charges/tariffs or customs restrictions that apply in countries outside the United Kingdom. We strongly recommend that you to speak to your customs office with any questions regarding any additional costs your order might incur.

It is your responsibility to check with your Customs office to see if your country permits the shipment of our products into your country.

If for any reason your order is seized by your country’s customs officials, then we will NOT issue you a refund. If your products are returned to us in their original condition, then we will issue you with a refund, minus any shipping charges you have paid, plus any additional charges that we may incur in having your order returned to us by your country’s customs officials. Please note that you are still responsible should you refuse to, or abandon a shipment at Customs. This includes all costs of the shipment, (both shipping charges and customs charges) and the costs of the items you have purchased. We highly recommend that you look into your country’s importing regulations prior to placing your order.

For further information, on shipping & handling, please refer to our delivery page.

SECTION  6 - RETURNS

As an alternative to using your rights under the Consumer Contracts Regulations you may wish to return an item using our free UK returns service. For further information on returns please see our Returns Policy.

 

SECTION  7 - PRODUCTS  AND PRICES

a) General stock

Items displayed for sale are generally in stock at the time of purchase. However in the event that they are not, Pretty Girls Fleek Ltd shall notify you, via email, within 3 working days and provide a full refund. This refund shall be sent within 3 working days of notification that Pretty Girls Fleek Ltd cannot obtain the item.

Pretty Girls Fleek Ltd may accept requests for items and/or products which are not currently stocked, however reserves the right to refuse such requests at their discretion. In the event of such a request, You maybe be required to place a deposit on the balance of the goods. In the event that the specially requested items are out of stock or become unobtainable, you shall be notified via email and a refund of your deposit shall be issued within 3 working days of same.

The images of the items on the site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflect the colour of the Items. Your items may vary slightly from those images.

We take all reasonable care to ensure that all details, descriptions and prices of items are as accurate as possible. We reserve the right to refuse orders where information about items has been mis-published, including without limitation prices and promotions.

Please be aware that our items are not aimed at persons aged under 18 so please take extra care when purchasing items as gifts for persons under this age group.

We take all reasonable care to ensure that the prices of items are correct at the time when the relevant information is entered onto the sites. Prices for items may change from time to time without notice. However, these changes will not affect orders that have already been despatched. The price of an item does not include delivery and returns charges. You will be provided with details of our delivery charges during the order process. 

b) Pre-Orders

Every now and then, manufacturers' scheduling and shipping dates can change and some pre-orders can be delayed, brought forward or cancelled. If the delivery date for an item changes, we will update that item on our website. If we cannot fulfil a pre-orders, we will send you an email to confirm the reason why, and will provide a full refund. There are also occasions when a manufacturer does not fulfil our requirements fully, and we do not have enough stock all of the pre-orders. Should this occur, we will fulfil as many orders as we can, beginning with the earliest orders made. If your order cannot be fulfilled we will email you to let you know. Please be aware that making a pre-orders does not guarantee that we will get that item into stock. We cannot be held responsible for suppliers' cancellations or date changes.

SECTION 8 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

Please note that whilst we take utmost care in ensuring the content on the site (including descriptions of the items and associated services such as shipping, payment terms, offers and promotions and delivery timescales) are accurate the site may at times contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore, reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. Where this affects an order that you have already placed we will notify you of the error if it will impact upon your order. In this regard, we reserve the right not to fulfil any orders that you have placed based on information on the site that may contain errors or inaccuracies.

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

SECTION 9 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 10 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 11 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

All orders are subject to credit/debit card approval and in some cases billing address verification maybe required from the customer before we can dispatch the order. In such cases we will contact you via email.Pretty Girls Fleek Ltd is not responsible for delays in shipping or delivery that result from such card holder verification checks.

For more detail, please review our Returns Policy.

SECTION 12 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 13 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 14 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 15 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 16 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 17 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 18 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Pretty Girls Fleek Ltd, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 19 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Pretty Girls Fleek Ltd and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 20 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 21 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 22 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 23 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Pretty Girls Fleek Ltd, Wolves Self Storage, Unit A1-A6, Oxford St Industrial Estate, Bilston, West Midlands, WV14 7LF

SECTION 24 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 25 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at sales@cokebottlecarteluk.co.uk

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