If you can’t find the information you need about a product, please don’t hesitate tocontact us and we’ll try our best to help you. Don’t forget to check the Waist Training FAQ section for more information.
Creating an account to shop at Coke Bottle Cartel, makes future orders simpler to do as it will allow you to place orders without you having to fill in your details each time you shop with us. You can create an account now by clicking here or you can start shopping straight away and set up your account when you check out. However it is not compulsory for you to create an account in order to shop with us.
Unless otherwise stated discount codes can't be used in conjunction with any other offer or promotion or on top of any student discount you may be entitled to. and you can only one discount code per order.
Prices are displayed in GBP (£). However prices can also be displayed in the following currencies: Euros, United States Dollars, Canadian Dollars. To display prices in one of these currencies please select from the drop down menu at the top of the website. Please note, all transactions are processed in GBP (£). Exchange rates are an estimate only, based on the latest figures.
Everything is dangerous when push beyond the recommended limits. The origin of these stories dates back centuries ago – from women who wore extremely restrictive, tight laced corsets. Luckily, such corsets are mostly a thing of the past and for extreme waist trainers. We do not sell the tight laced corsets and only promote the use of safe, high-quality latex waist trainers, which are completely flexible due to the flexi boning. You will be surprised actually how comfy and snug they feel when put on. Secondly, our waist trainers feature hook-and-eye closures – much less likely to be debilitating in the way the old-school tight lace ribbon ties are. The hook and eye closures allow you to properly size down as you progress, ensuring a much more comfortable and custom fit. It is very important to ensure you order the right size in accordance with the product size chart. We also recommend you build your wear time up gradually. Find out more hints and tips in our Waist Training FAQ section.
If your card said declined when trying to place an order yet the funds are pending in your bank account, your order was declined because of an incorrect billing address or postcode being entered. This type of decline usually results in a pending authorisation being placed on the funds. This pending hold will release once your bank recognises we have declined the order and the funds will be released back into your bank account. The time frame for this release varies from bank to bank and we recommend you contact your bank to see how long it takes for them to release the pending authorisations.
Firstly, make sure you have inputted the correct details by checking all information carefully. Contact your bank to ensure there are no problems with the card. After this, please us the contact form on the help page to submit details of any error messages received and we will investigate further.
Don’t worry if you’ve forgotten your password! Simply click the "forgot your password" link next to the login button and follow the instructions. Please don’t hesitate to contact us if you continue to experience problems.
Depending on the value of your order, your parcel may or may not be charged customs or import duties. If your parcel is charged, it is up to the person receiving the parcel to cover these costs. Unfortunately, these charges are out of boohoo’s hands, and vary widely from country to country, so we’re unable to predict what your particular charges may be. For more accurate information, we’d suggest getting in touch with your local customs office so you’re not surprised if there are any unexpected delivery charges at your end.
You can also check the status of your order by logging into your account. You will receive an automated email once your order has been dispatched containing tracking information. If you’ve got any questions,contact us.
If your order has not arrived by the estimated delivery date we’re here to help. Sign into your account to check we have the correct delivery information for your order and that all of your contact details are up to date. It’s also worth checking few things first. Check the tracking link we sent in your despatch email to view up to date tracking information. Check with your neighbour; If no one was at home to receive the parcel or if the item was too big to put through the letterbox, the courier or postman will usually attempt delivery of your item to one of your neighbours and will post a card through your letterbox telling you this. Check in any safe area’s the courier or postman may have left your parcel, such as in a porch or garden shed as is usually the case. Any uncollected or undelivered items will be ‘returned to sender’ (our warehouse). If after 7 working days (from date order was dispatched) your item is still not received, please contact us.
If an item is returned to us as undeliverable, please note that we will need to charge you the additional delivery fees to re-send the package. If you decide to cancel your order after it has been returned undeliverable, the original postage charges are non refundable, as this cost would have already been incurred during the first delivery attempt.
If you need to return something you can do so for an exchange or Store Credit, as we do not offer refunds. Please click to refer to full Return Policy for full information and how to complete your return.
We do not except returns for refund but we do offer exchanges or Store Credit in accordance with our Return Policy. We simply ask that when you receive your product, you try it on OVER undergarments or a vest. We are unable to accept worn items for hygienic reasons. Items worn for longer than 5-10 minutes are considered worn and cannot be returned. We do not offer refunds under any circumstance. Please refer to the Return Policy for further information.
Returns are made at the customers expense. Please return using a standard trackable service. Full Return Policy can be found here. If your item is faulty please contact uswith details of the fault. We will need to ask a few questions regarding the wear and care of the garment before to determine wether we can provide you with a cost free returns label.
Returns will be processed usually within 5 working days of the product being received by our warehouse, subject to stock availability. You will receive an email notification confirming when the return has been received and processed.
We do not usually refund return delivery costs. However, if the item you are returning is faulty or we have made a mistake with order we can provide you with a free returns label. Please refer to the Return Policy for more information.
A Pre-Order is where a customer places and order for an item that is temporarily out of stock. In this event, we reserve the customers’s order and when the required item(s) come back into stock, we despatch them to the customer.
Every now and then, manufacturers’ scheduling and shipping dates can change and some Pre-Order items can be delayed, brought forward or cancelled. If the delivery date for an item changes, we will update that item on our website. If we cannot fulfil Pre-Order, we will send you an email to confirm the reason why, and will provide a full refund. There are also rare occasions when a manufacturer does not fulfil our requirements fully, and we do not have enough stock for all of the Pre-Order's. Should this occur, we will fulfil as many orders as we can, beginning with the earliest orders made. If your order cannot be fulfilled we will email you to let you know. Please be aware that making a Pre-Order does not guarantee that we will get that item into stock. We cannot be held responsible for suppliers’ cancellations or date changes.
We aim to fulfil all our orders however sometimes our items sell out super quickly due to such a high demand and on occasions an item you have ordered can suddenly become unavailable, particularly during busy times like sales. We promise that these cases are rare. If an item in your order sells out, we will contact you within 48 hours to confirm the cancellation and refund any payment taken for items not sent. If your order contains additional items, we will dispatch the rest of your order.